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Are you still running your Small Business with Spreadsheets? EZ can help you take your business to the next level. EZ Small Business Software is a complete business management program perfect for companies who take sales by the Internet or phone.
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Customer Support Organizer Pro: simple database management system that helps you to organize, track, and manage your customer support activities.
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ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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Review by Mike: Customer service was ok prior to purchase, however once purchased they would not return phone calls/e-mails. Would not give refund. Total Rip off. (1/5 - 24-Jan-2008)
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Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network.
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Web-based Workflow Management Software designed for workgroups to keep track of issues (work orders, bugs) from creating to resolution. Customizable workflow. Gantt Charts. Multilingual. Browser and Windows client. Hosting (30-day free) or sources.
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Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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TimeLedger product is the simplest, easiest-to-use time and expense tracking application delivered over the web. TimeLedger allows companies an affordable alternative to the spreadsheet-based systems currently used.
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Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations.
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Easily track your time and generate summary and detailed reports to screen and printer or export to file. Set hourly rates for time billing to custom categories and subcategories such as customers, projects and tasks.
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Team-based customer email answering system that improves response time/tracking Enable your staff to more efficiently respond to your customer emails using existing email tools. Features include threading, grouping, shared access and security
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Professional chat website program enables website support help desk to increase website user business product customer satisfaction by interacting with them in real time solving each and every query related to company offered goods and services.
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